Great Customer Service & Fun Gurantee from Alaska Airlines

Screenshot_20180731-174015_TwitterAs Alaska being my favorite airline – well, I live in Seattle and had histories of “challenges” whenever I took Delta :), I have always wondered whether this gurantee works or not – but I had no chance to check as all my luggage came within 20 min.. πŸ™‚ However, at this time on the flight from Boston, I noticed my bag came late – maybe around 25 min since we “officially” landed.

As I was in a hurry to leave the airport -late night arrival with families – I didn’t have the luxury of waiting in line and report this to Alaska at airport which is the official T&Cs calls out.

Anyhow after arriving at home, I just “twitted” to check my luck and guess what happened: immediate response and at next day I got a reward of 2,500 milesΒ  πŸ™‚

Alaska rocks!! – Fun & sweet!

μ•ŒλΌμŠ€μΉ΄ 항곡은 μž¬λ―Έμžˆκ²Œλ„ μˆ˜ν™”λ¬Ό 20λΆ„ κ°œλŸ°ν‹°λ₯Ό ν•œλ‹€.. πŸ™‚ – 항곡기 도착 이후 20λΆ„μ•ˆμ— 짐이 μ•ˆλ‚˜μ˜€λ©΄ λ§ˆμΌλ¦¬μ§€ 2,500마일 λ³΄λ„ˆμŠ€λ‘œ 제곡…

근데, μ‹ κΈ°ν•  μ •λ„λ‘œ 항상 20λΆ„ μ•ˆμ— λ‚˜μ˜€λŠ”λ° -참고둜 μ§€λ‚œλ²ˆμ—” ν•œ λ²ˆμ€ 처음 20λΆ„ λ„˜μ—ˆλ‹€κ³  μ’‹μ•„ν–ˆλŠ”λ° μˆ˜ν™”λ¬Ό λ‚˜μ˜€λŠ” μž₯μ†Œκ°€ λ³€κ²½λ˜μ„œ λ‚˜λ§Œ μ—‰λš±ν•œ κ³³μ—μ„œ κΈ°λ‹€λ¦°κ±°μ˜€μŒ…..γ…‹γ…‹γ…‹γ…‹

μ•”νŠΌ, μ§€λ‚œ 번 λ³΄μŠ€ν„΄μ—μ„œ λŒμ•„μ˜€λŠ” 길에 λΉ„ν–‰κΈ° λ’·μ’Œμ„μ— 앉은 κ΄€κ³„λ‘œ 천천히 λ‚˜μ™”μŒλ°λ„ λΆˆκΆ‡ μˆ˜ν™”λ¬Όμ„ μ’€ κΈ°λ‹€λ¦¬λ©΄μ„œ 20λΆ„ λ„˜μ€κ±° κ°™λ‹€λŠ” 생각이 λ“€μ—ˆλŠ”λ°.. λŒ€μΆ© κ³„μ‚°ν•΄λ³΄λ‹ˆ 25뢄에 λ‚˜μ˜¨ λ“―ν•΄μ„œ, claimν•˜λŠ” 방법을 확인해 λ³΄λ‹ˆ κ³΅ν•­μ—μ„œ λ³΄κ³ ν•΄μ•Όν•œλ‹€κ³  ν•΄μ„œ ν¬κΈ°ν•˜λ €λ‹€κ°€…. ν˜Ήμ‹œλ‚˜ ν•˜λŠ” λ§ˆμŒμ— μ§‘μ—μ™€μ„œ νŠΈμœ— ν•œλ²ˆ λ‚ λ ΈλŠ”λ° λ°”λ‘œ λ‹΅μ˜€κ³  λ§ˆμΌλ¦¬μ§€λ₯Ό λ°›μ•˜λ‹€..헐…

μ•ŒλΌμŠ€μΉ΄ 항곡 λ§Œμ‰~

2018.7

 

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