Dethatcher

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Working hard to improve the house whose majority stake is owned by bank by helping Amazon to flourish their business..

비만 그쳐봐라… 잔듸밭에 이끼 좌식들 이제 다 주거써…ㅋㅋㅋ 하지만 피터지게 결승불러도 당구장 주인이 승자가 되듯, 승자는 결국 아마존과 아마존 직원들 & 주주님들….OTL

2017.4

 

 

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1040X – attempting to fixing one more things in life..

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1040X – attempting to fixing one more things in life..

One good thing about tax return filing is Turbotax does everything for people and process every possible information to get to the finish line. However, as usual as other services in US :), it never steps up to provide “opinioned” recommendation. – Yes I do miss that thing from years in Seoul – everything is based on “This is better because it does XXX for you” while here it is always “refer to professionals”

During this year’s process, I noticed one of my old tax return was filed on standard deduction instead of itemized deduction at the first year we purchased house. I kind of knew there might be something missing by doing the standard deduction at the time I own a house, but pushed out to “later I will fix it” at then.

So I just decided – as usual things in life – to file 1040X, which I have already filed once back in 8 years ago to amend one interest income -which sent the tax doc after I filed. All in all, spent nice 2-3 hours of reading and following one by one in reviewing the contents of 1040X instruction, 1040 instructions (and some instructions on schedule sections). So crossing the fingers that my late comeback argument works!

미국에서 살면서 불편한 것 중 하나는 아마도 연말 정산을 본인이 해야한다는 거다… 물론 회계사한테 돈주고 할수도 있고 스스로 할경우 터보택스라는 훌륭한 서비스가 꼼꼼하게 챙길거 다 챙겨주지만 – 역시나 미국에서 항상 맞닥드리는 문제처럼 선택의 옵션이 있을 때 – 의사결정이 개입되는 부분에 대해선 답을 정해주지 않는다…

비슷한 주제로… 나같은 “이주노동자”들이 잘 모르고 있는 경우가 많지만 (나도 한 1-2년 지나고서야 알았으니..ㅎㅎ) 이 나라는 한국과 달리 심지어 월급에서 세금 떼가는 금액도 자기가 설정할 수 있다…(물론, 그러다 보니 이거와 관련된 세부 규정도 좀 알아야 하고.. 암튼, 주위의 신참들에게 듣는 FAQ중 하나는 “미국은 정말 세금이 높아서 살기가 어려워요” 혹은 “연말정산환급금이 정말 많네요…” ㅎㅎ)

2년전 집을 사면서 바쁨+Itemized를 뭐할 수 있는지 잘모름+약간의 귀찮이즘으로 itemized deduction 대신 그냥 system에서 간략하게 reco하는 걸 바탕으로 standard로 했는데, 올해 filing을 하면서 이전년도들의 filing record를 line by line으로 보여주는 기능을 보다 보니 아무래도 집산 첫해에 일전이라도 손해봤다는 느낌이 팍 와서 (작년부턴 itemized로 하면서 배운점도 많고…) 2년전 tax filing을 뒤져 관련 서류 출력+ 몇시간의 정독과 공부 후에 1040X를 작성했다.. (사실 1040X는 이전에도 -뒤늦게 날라온 은행 이자 서류 하나 때문에- 한번 해본 적이 있어서 “공포”는 없었음…ㅋㅋ)

이제 문제는… 과연 내 수정보고를 받아 줄까의 문제.. 🙂

2017.3

Sagging Gutter & Repair

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Owning a home – to be exact – owning a responsibility to fix a home, taught me one more thing – Gutter can “sag”. All of sudden from some point there were extreme noise of water dropping at the backyard deck so I looked up and found a gap between gutter and roof-end and found out gutter was getting flatter and separating from the roof..  another priceless moment 😦

After hours of research on web & youtube, finally found the right materials to fix and enjoyed the few hours of climbing up the roof and crawling flat on the roof with drill on one hand outside to plant the fixers. I guess kind of band-aided maybe for 2-3 years, hopefully…

봄부터 비가 오면 덱에 미친듯이 비가 떨어지는게 수상해서 위를 봤더니 물받이가 틈이 벌어져서 지붕에서 바로 물이 떨어져 시끄럽고 덱도 망가뜨리는 듯하여 위험 감수하고 시도한 DIY…

덕분에 몇 천불 지출을 delay하고 또 한 단어 배웠다.. sagging 이라고 하는구나… 한 아파트로 3층쯤 되는 지붕위로 기어올라 가서 후덜덜거리면서 경사면에 바짝 엎드려 고리를 끼운후 대롱대롱 한 손을 뻗어 드릴을 찔러 넣었다…

휴… 무서워서 내 생명 후덜덜거려 몇년 감수한듯 싶긴한데… 한 2-3년 정도 gutter 수명이 연장된다면 더할 나위 없이 좋겠다… 오늘도 결국은 홈디포 & 로스 승…

2016.5

DIY

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Well these – installing garage door pad, changing the broken knob, and broken toilet handle -are piece of cake compared to fallen fence..

담장도 쓰러진 와중에 이런건 잔챙이급이라 웃기지도 않는다…-_-;

역시 진정한 승자는 당구장 주인이심…

요즘은 되는일이 정말정말정말정말정말정말정말정말정말정말 많아 아주 좋아좋아좋아 죽겠다……어휴..아… 아직 환풍기 작살 난거 아직 못고쳤구나…-_-;

2016.3

 

Toilet Connector

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Anyone who understand what Toilet Connector is and understand this picture knows what happened at my home. – one more thing – this toilet was on 2nd floor.

정말이지 아닌 밤중에 헬게이트가 열렸었다. 한편 사람있을 때 발생한 일이라 천.만.다.행…휴… 또 홈디포매출 향상에 기여해주셨다.

다른 변기들도 하나씩 미리 교체를 해주던가 해야겠다… 😦

 

2015.2

Last DIY Project of 2014: Replacing Kitchen Faucet

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집은 빚얹어서 장만은 했는데, 장만하기에 급급했고, 월급은 많이 못벌어오는 하찮은 인생에 뾰족히 Moonlighting할 재주는 없고 해서 반강제적으로 시작한 DIY.

집페인트 칠하기, 나무 자르기, 이끼 긁어내고 잔듸 씨뿌리기, 지붕에 올라가 gutter청소하기, 미닫이 문짝 다시 설치하기, 전기 아웃렛 교체하기, 세탁기 건조기 설치하기, 세탁실 장판 다시깔기, 냉장고 설치하기, 식기세척기 설치하기에 이어 올해 마지막으로 주방 수도꼭지를 교체했다.

사실 교체하고 싶어서 갈았다기 보다는 물이 새는 것 같이 수도꼭지 cartridge를 교체하려고 뜯어본 수도꼭지의 내부 부식상태가 심각한듯하여, 무심코 costco.com에서 질러버렸는데 사람써서 교체하려면 공임만 최소 200불 가량 줘야한단다…헐…-_-;

어쩔수 없이 연장들을 챙겨들고 싱크대밑을 기어들어가 낑낑, 쉽게 분리되어야 할 부분은 녹이 슬어 헛돌고+부품끼리 붙어버려 죽어도 분리되지 않고.. 어쩔수 없이 쇠톱으로 갈기갈기 뜯어가며 기존 꼭지 제거… 그래도 설치는 단순해서 다행… 암튼 last word는 – Thank you Youtube! 🙂 You thought me everything…

휴.. 내년엔 뭐가 날 기다리려나…-_-;

2014.12

 

Daytrip to Beaverton, OR – Good Open-Box Dishwasher Hunting

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Embarked a trip to Oregon to hunt for a “hard to find” Bosch Dishwasher at Washington

– There was no ideal dishwasher within our budget in Washington – only found out Sears outlet at Portland and Best Buy at Beaverton has it…

– Wondered for 1 hour during midnight to attempt or not and decided to check it out by going there: risk was returnning without any gains after hours of driving back and forth.

– Extra cost: $50-$60 Fuel+car mileage dep. plus some time and effort to drive for round trip for unknown results. (but my time is cheap). Also this means I have to haul-away the old one by myself since it is outside of “delivery & pickup”range. Also, I cannot get installation service or need to hire someone to get installed. (Thank you youtube!!…)

– Savings: $250 from buying an open box- though it has little dent, about $100 for “forced” DIY Installation – because of the reaon stated above, also around some savings for sales tax (Thank you state of Oregon!)

Extra gain is seeing/bypassing Nike’s HQ.. 🙂 hearing quite dishwasher running after 7 hours of round trip driving and 1 hour of uninstall & install DIY – priceless..

 

2014.9

 

 

Lowe’s – Lowest Satisfaction: Good Bye from now

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When I took various marketing classes in my life during my undergrad and MBA, the theory always said “Bad experience/VOC is usually spread 8 times more than good experience/VOC” – stressing the importance of keeping customers happy. Here is my version of 8 times VOC blast for home improvement store experience – Lowe’s.

When it comes to home improvement/home appliance, I have always went to Lowe’s if possible – usually have more selections, more staffs in stores than Home Depot – every time I learn from store when I need to explore/fix something, and for appliances I do remember they had next day delivery, and I also thought Lowe’s has better deal vs. “incumbent” Home Depot.

Last week, our beloved 2nd refrigerator finally died quietly in our garage- making me rushing to store to purchase replacing refrigerator in ASAP since 2nd one was always used more like “longer term storage” of food.

Here are the series of journey I had to go through..

* Next Day delivery: Impossible – because I was late – I was at the store at 6:30 PM -not happy to get rejected but acceptable any how..this became next-next day delivery

* At the day after, I got a call that the product they had in store was defective- offered me to take floor sample with discount. The only thing I asked back is “Can it be still be delivered tomorrow?”, “It is working unit – correct?” and the answer was all yes.

* It got delivered but it took a while to start after plugging in electricity – something was weird, but the manual said it requires 24 hours of operation to fully function. So I put all the food we previously triaged in the newly arrived refrigerator.

* Next day, after 24 hour has passed – I found out all the food were melting with horrible smell in refrigerator. IT NEVER COOLED ANYTHING FROM BEGINNING.  Then I called to the store. They said to me to call to service. Called to Service they said call to Care. And finally called to Care. All in all, series of waste of time – explaining what happened 3 times & everyone was saying calling to store for replacement is the best option. All food I put were tossed away to garbage – my precious foods!!

* Next day, they called me up and said I need to wait 3 more days for new unit. – asked whether they can dispatch any from their neighbor stores – refused again – fine.

* At the day of delivery, no confirmation at all – so I called them up – and they said the driver talked with me on delivery time (Who?) and driver is 2 min away from me – waited for 20 min – called them back – said my refrigerator is at their store so delivery have to be delayed. What?! and heard series of reasons why it was missed in delivery truck. (it arrived at the store in that morning just before the truck was loading the delivery items – well I don’t care!) Nicely, I got my work schedule screwed up. – I was feeling just glad that I have a generous boss.

* So I left my unhappy “series of bumps” in their website and asked them to reach out to me via email if they want to. Yesterday, the customer service emailed me that store will reach out to me in next 24 hours. Today, Saturday night, I got a cold call from the store, saying how it is working – it is working fine. No word of apologies on product failure and delivery failure. Felt like he is calling me because I left the feedback on their store on website -but was totally waste of time for me to be on a phone with store manager who was never apologetic to me.

Conclusion & Direction from now: Whenever I am buying something, I am going to Home Depot directly or Costco. BTW, I found the pricing for the same one was exactly same in Home Depot.

Also a good reminder for me – on importance of alwaying thinking “in the shoe of customer” – solving the problem form customer’s perspective – I never cared how their internal process is. Also, sometimes, all it matter is just apologizing – I had no intention of asking anything back on my losses and issues I had to go though. All I just want to hear is any sincere apologies..

This was the follow up email I kindly wrote back to customer service again. Good Bye!

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Thank you for you notice.
 
I did get a call from store today night – which was the most disturbing call – keep saying and asking me it is delivered and working – and no word of apologies for the things happened and no single mention of delay in delivery and the loss of food I had, plus the trouble I had to go through.
 
Also, by the way, when I left this comment, I believe I left the preferred way of communication as email, while the store called me up and just blasted what they wanted to say vs. what I wanted to hear. – Total waste of time for me.
 
I never wanted my experience to be lip-serviced with soul-less & non apologizing explanation, and my time wasted with no single word of apologies with cold calling. My bad I should have ignored the call rather than picking up the phone.
 
Anyhow, although I am not a contractor nor “heavy fixer” to be a frequent home improvement shopper, but going forward this refrigerator should be my last purchase on anything from Lowe’s, and I will never forget this experience and always drive directly to Home Depot without any hesitation since it is already close from my place.
 
Thanks,

2014.3